Terms of service

Terms of Service

Last Updated: September 4, 2026

Welcome to anycases.shop.

These Terms of Service govern your use of anycases.shop, including access to the website, browsing, purchasing products, creating orders, communicating with our support team, and using any services made available through the website.

Throughout these Terms, the terms “we,” “us,” and “our” refer to anycases.shop.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies published on our website.

If you do not agree with these Terms, you should not use our website or services.

1. Business Information

Business Name: anycases.shop
Company Number: 14987373
Registered Office: 71–75 Shelton St, London WC2H 9JQ, United Kingdom
Website: anycases.shop
Email: support@anycases.shop
Phone: +1 646-813-4480
Business Hours: Monday to Friday, 9:00 AM–6:00 PM GMT

2. Eligibility to Use Our Website

By using this website, you confirm that:

You are legally capable of entering into a binding agreement.
You are at least the age of majority in your jurisdiction, or you are using the website with appropriate parental or guardian consent.
Information you provide to us is accurate and complete.
You will not use our website for unlawful, fraudulent, or abusive purposes.

We may refuse service where reasonably necessary to protect our customers, our business, our payment systems, or third parties.

3. Online Store Terms

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You must not:

Violate applicable laws or regulations.
Attempt to interfere with website security.
Transmit viruses, malware, or harmful code.
Attempt to gain unauthorized access to our systems.
Scrape, copy, reproduce, or misuse website content for commercial purposes without authorization.
Use false identities or payment information.
Place fraudulent or abusive orders.
Interfere with another customer's use of the website.

Violation of these Terms may result in immediate suspension or termination of access.

4. Products and Services

We make reasonable efforts to ensure product descriptions, images, specifications, compatibility information, prices, and availability are accurate.

However, minor differences may occur due to screen or display settings, manufacturing variations, product updates, packaging changes, photography lighting, production batches, or fulfillment updates.

Colours shown on your device may not exactly match the physical product.

We reserve the right to modify, discontinue, replace, or update products without prior notice.

5. Product Availability

All products are subject to availability.

We may limit quantities, discontinue products, cancel unavailable items, replace outdated listings, restrict sales to certain regions, or refuse unusually large or suspicious orders.

If an ordered product becomes unavailable after purchase, we may contact you to arrange an alternative, replacement, store credit, or refund where appropriate.

6. Product Compatibility

Customers are responsible for selecting the correct product, device model, size, colour, and variant before completing checkout.

For phone cases and technology accessories, customers should verify their exact device model before purchasing.

A device marketed under a similar name may have different dimensions, cameras, buttons, or other specifications.

If you are unsure about compatibility, contact support@anycases.shop before ordering.

7. Prices

All prices displayed on anycases.shop are subject to change without notice.

Prices are generally displayed in USD unless another currency is shown.

Prices may differ due to promotions, currency conversion, geographic pricing, discounts, tax requirements, or website updates.

The price displayed at checkout at the time your order is submitted is normally the price applicable to that transaction.

8. Pricing Errors

Although we try to maintain accurate pricing, errors may occasionally occur.

If a product is incorrectly priced due to a technical, administrative, or system error, we reserve the right to correct the error, cancel the affected order, contact you for confirmation before proceeding, or issue a refund where payment has already been received.

We are not obligated to fulfill an order at an obviously incorrect price where the error should reasonably have been apparent.

9. Payments

Payment must be completed using an accepted payment method available at checkout.

Available methods may include Shopify Payments, credit or debit cards, PayPal, digital wallets, and other payment methods displayed at checkout.

Payment methods may vary by country.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

10. Payment Authorization and Verification

Orders may be subject to payment authorization, fraud screening, identity verification, or additional security review.

We may delay or cancel an order if payment cannot be verified, the transaction is flagged as potentially fraudulent, billing information is inconsistent, unauthorized payment activity is suspected, or additional verification is required.

We may contact the customer for reasonable verification before shipment.

11. Order Acceptance

Submitting an order does not automatically mean that we have accepted it.

An order is generally considered accepted once payment has been successfully processed and the order enters fulfillment.

We reserve the right to reject or cancel orders where reasonably necessary, including for pricing errors, product unavailability, suspected fraud, payment failure, address problems, unusually large order quantities, technical errors, or legal or shipping restrictions.

12. Order Confirmation

After placing an order, you should receive an order confirmation by email or another electronic method.

Customers are responsible for reviewing the confirmation and informing us promptly about any errors.

Failure to receive a confirmation email does not necessarily mean the order was not submitted.

13. Order Changes

Requests to modify device model, size, colour, shipping address, product choice, or quantity should be submitted as quickly as possible.

Once an order has entered fulfillment, changes may no longer be possible.

For shipping address changes and cancellations, please also review our Shipping Policy.

14. Order Cancellation

Customers may request cancellation within the period stated in our Shipping or Cancellation Policy.

Cancellation is not guaranteed once an order has entered processing or fulfillment.

A cancellation request is only considered complete once confirmed by us.

15. Shipping and Delivery

Shipping, processing times, delivery estimates, customs, lost parcels, damaged shipments, tracking, and related matters are governed by our Shipping Policy.

Delivery dates displayed on the website are estimates unless expressly stated otherwise.

16. Returns and Refunds

Returns, exchanges, replacement requests, refunds, and return shipping obligations are governed by our Refund and Return Policy.

Nothing in these Terms is intended to limit mandatory consumer rights available under applicable law.

17. Promotions and Discount Codes

Discount codes and promotional offers may be subject to additional conditions.

Unless stated otherwise, discount codes cannot be exchanged for cash, only one promotional code may be used per order, codes may have an expiry date, codes may exclude certain products, minimum purchase requirements may apply, and codes may not be combined with other promotions.

We reserve the right to cancel or refuse promotional discounts where misuse, fraud, or technical error is identified.

18. Gift Cards and Store Credit

Where gift cards or store credit are offered, additional terms may apply.

Store credit has no cash value unless required by law, may only be used on eligible purchases, may not be transferable unless expressly allowed, and may be subject to expiration where legally permitted.

19. Taxes, VAT, Duties, and Import Charges

Depending on your shipping destination, orders may be subject to local taxes, VAT, import duties, customs fees, brokerage charges, or other government-imposed fees.

Unless expressly collected at checkout, these charges are normally the customer's responsibility.

Please review our Shipping Policy for additional details.

20. Intellectual Property

Unless otherwise stated, all content made available through anycases.shop, including website design, text, product descriptions, graphics, logos, icons, images, videos, layout, software, branding, and website content, is owned by, licensed to, or lawfully used by anycases.shop and is protected by applicable intellectual property laws.

You may use website content for personal, non-commercial purposes only.

You may not reproduce, sell, distribute, modify, republish, or commercially exploit our website content without prior written permission.

21. Third-Party Intellectual Property

Certain names, marks, designs, device names, or other references appearing on our website may belong to third parties.

Reference to a third-party brand, device, or product does not necessarily indicate sponsorship, endorsement, affiliation, or authorization unless expressly stated.

Where products are described as compatible with a particular device, brand reference may be used only to indicate compatibility.

22. User Content and Reviews

If you submit reviews, photos, videos, feedback, testimonials, comments, product images, or suggestions, you confirm that you have the right to provide that content.

You also grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We may remove user content that is abusive, unlawful, misleading, defamatory, fraudulent, or otherwise inappropriate.

23. Prohibited Content

You must not submit content that violates another person's rights, contains malicious software, includes unlawful material, is threatening or abusive, is defamatory, is deceptive or fraudulent, contains unauthorized personal information, or infringes intellectual property rights.

24. Third-Party Services

Our website may use or connect with third-party services, including Shopify, payment processors, shipping providers, analytics services, email platforms, advertising services, social media platforms, and review providers.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the independent acts, omissions, policies, or services of third parties except where applicable law provides otherwise.

25. Third-Party Links

Our website may contain links to websites that we do not operate.

We provide such links for convenience only.

We are not responsible for the content, security, accuracy, or practices of third-party websites.

Customers should review third-party terms and privacy policies before using those services.

26. Website Accuracy

We attempt to keep website information accurate and current.

However, occasional errors may occur regarding prices, promotions, product details, availability, shipping estimates, images, or technical specifications.

We reserve the right to correct errors and update information at any time.

27. Website Availability

We do not guarantee that the website will always be available, error-free, uninterrupted, secure, or free from technical problems.

Website access may occasionally be suspended due to maintenance, security updates, technical failures, hosting issues, or third-party service interruptions.

28. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and services are provided on an “as available” and “as is” basis.

We do not guarantee that the website will always operate without interruption, every product will always remain available, delivery estimates will always be met, or website content will always be error-free.

This section does not limit statutory consumer guarantees or rights that cannot legally be excluded.

29. Limitation of Liability

To the maximum extent permitted by law, anycases.shop will not be liable for indirect, incidental, special, consequential, or purely economic losses arising from use of the website or products where such liability may legally be excluded.

Where liability cannot lawfully be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where liability cannot legally be excluded, or any other liability that cannot legally be excluded.

30. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold anycases.shop harmless from claims, losses, liabilities, or expenses arising directly from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

This provision does not apply where prohibited by applicable consumer law.

31. Chargebacks and Payment Disputes

If you believe there is a problem with an order, we encourage you to contact support@anycases.shop first so we can attempt to resolve the matter.

We reserve the right to provide relevant transaction, tracking, communication, order, and delivery information to payment processors, card networks, banks, or dispute-resolution providers when responding to payment disputes or chargebacks.

Nothing in this section limits a customer's lawful right to dispute an unauthorized or otherwise validly disputable transaction.

32. Fraudulent Claims

We may investigate suspected fraudulent activity, including false non-delivery claims, false damage claims, unauthorized payment activity, manipulated evidence, or repeated abusive refund requests.

Where fraud is reasonably suspected, we may refuse future orders, suspend accounts, preserve relevant evidence, or report the activity to payment providers or appropriate authorities where lawful.

33. Account Suspension or Refusal of Service

We may suspend access, cancel orders, or refuse future service where reasonably necessary due to fraud, abuse, threats, harassment, repeated policy violations, payment abuse, security threats, or unlawful activity.

Any such action will be taken subject to applicable law.

34. Privacy

Your use of anycases.shop is also governed by our Privacy Policy.

The Privacy Policy explains how personal information may be collected, used, shared, and protected.

35. Electronic Communications

By using our website or contacting us electronically, you agree that communications may be provided electronically, including order confirmations, shipping confirmations, customer service replies, policy updates, refund notifications, and account-related notices.

Marketing communications will be handled according to applicable consent requirements.

36. Marketing Communications

Where legally permitted and where appropriate consent has been obtained, we may send marketing messages concerning new products, promotions, discounts, product launches, abandoned carts, and offers.

You may unsubscribe using the method provided in the communication.

Transactional messages relating to your order may still be sent after marketing opt-out.

37. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

38. No Waiver

If we do not immediately enforce any provision of these Terms, this does not mean we waive our right to enforce that provision later.

39. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund and Return Policy, and any other applicable policies, constitute the agreement governing your use of our website and services.

40. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, operational practices, legal or regulatory requirements, security requirements, or website.

The revised Terms will be published on anycases.shop with an updated “Last Updated” date.

Your continued use of the website after changes take effect constitutes acceptance where permitted by law.

41. Governing Law

These Terms are governed by the laws applicable to our business and your transaction, subject to any mandatory consumer protection rights available in your country of residence.

Nothing in these Terms prevents a consumer from relying on mandatory rights or protections that cannot legally be waived.

42. Dispute Resolution

If you have a concern regarding an order, product, payment, or service, please contact us first at support@anycases.shop.

We will make reasonable efforts to resolve legitimate concerns directly.

Nothing in this section prevents a consumer from using any court, regulator, payment dispute process, alternative dispute-resolution mechanism, or consumer remedy available under applicable law.

43. Consumer Rights

Nothing in these Terms is intended to remove, restrict, or override mandatory consumer rights.

Where these Terms conflict with a mandatory consumer protection law applicable to your transaction, the applicable law will prevail.

44. Contact Information

For questions regarding these Terms of Service, please contact: