Payment Policy

Last Updated: September 4, 2026

This Payment Policy explains how payments are accepted, processed, verified, refunded, and protected when you purchase products from anycases.shop.

By placing an order through anycases.shop, you agree to the payment terms described in this policy together with our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy.

1. Business Information

Business Name: anycases.shop
Company Number: 14987373
Registered Office: 71–75 Shelton St, London WC2H 9JQ, United Kingdom
Website: anycases.shop
Email: support@anycases.shop
Business Hours: Monday to Friday, 9:00 AM–6:00 PM GMT

2. Accepted Payment Methods

We accept payment methods displayed as available during checkout.

Depending on your location, device, currency, and checkout configuration, these may include:

• Visa

• Mastercard

• American Express

• Discover

• PayPal

• Shop Pay

• Apple Pay

• Google Pay

• Other supported credit or debit cards

• Other payment methods displayed at checkout

The availability of a particular payment method may vary by country or transaction.

Only payment options displayed at checkout for your order should be considered currently available.

3. Payment Currency

Prices on anycases.shop are generally displayed in USD ($) by default.

Depending on your location and website settings, prices may also be displayed or converted into another currency.

The final amount charged will be shown during checkout before you confirm your purchase.

Your bank, card issuer, PayPal, digital wallet, or other payment provider may use its own currency conversion rate.

They may also charge:

• Foreign transaction fees

• Currency conversion fees

• International card fees

• Other bank or payment-provider fees

These independent charges are outside the control of anycases.shop.

4. When Payment Is Charged

Payment is generally authorized or collected when you complete checkout.

Once your payment is successfully processed, you should receive an order confirmation.

In some circumstances, a payment provider may initially place a temporary authorization or pending charge before the transaction is fully settled.

The exact timing depends on the payment method and provider.

5. Payment Authorization

By submitting an order, you confirm that:

• You are authorized to use the selected payment method.

• The billing information you provide is accurate.

• You authorize the payment provider to charge the total amount shown at checkout.

• You agree to applicable taxes, shipping costs, and other charges clearly displayed before purchase.

Providing false, stolen, or unauthorized payment information is prohibited.

6. Payment Verification

For customer and business security, certain transactions may be subject to additional payment verification.

Verification may occur if:

• Billing and shipping details differ significantly.

• The transaction is flagged by a fraud-prevention system.

• The payment provider requests additional authentication.

• The transaction value is unusual.

• Multiple payment attempts occur.

• Other security concerns are identified.

We may contact you for additional information before processing or shipping the order.

7. Fraud Prevention

We use payment and fraud-prevention systems designed to identify suspicious or unauthorized transactions.

An order may be:

• Temporarily held

• Reviewed

• Delayed

• Declined

• Cancelled

if the transaction appears potentially fraudulent or cannot reasonably be verified.

Where payment has been collected for a cancelled order, an appropriate refund will be issued.

8. 3D Secure and Additional Authentication

Some card transactions may require additional security verification such as:

• 3D Secure

• One-time passcodes

• Banking-app approval

• Biometric verification

• Other authentication required by your card issuer

These security checks are managed by your bank, card issuer, or payment provider.

If authentication is unsuccessful, the payment may be declined.

9. Declined Payments

Payments may be declined for reasons including:

• Insufficient funds

• Incorrect card information

• Incorrect billing address

• Expired card

• Bank security restrictions

• International payment restrictions

• Fraud-prevention screening

• Failed authentication

• Payment-provider technical issues

If your payment is declined, please verify your information or contact your bank or payment provider.

You may also try another payment method where available.

10. Pending Payments

A payment may occasionally appear as pending even when an order was not successfully completed.

Pending authorizations are controlled by your financial institution.

If an unsuccessful payment attempt appears as pending, the authorization will normally be released automatically by your bank or payment provider.

The release time can vary and is outside our direct control.

11. Duplicate Payment Attempts

If you believe you have been charged more than once for the same order, contact us at:

support@anycases.shop

Please provide:

• Your name

• Order number

• Transaction date

• Amount charged

• Payment method

• Screenshot or transaction reference where helpful

We will review our payment records and assist where appropriate.

A duplicate pending authorization is not always the same as a completed duplicate payment.

12. Order Confirmation and Payment Confirmation

An order is generally considered successfully placed once:

1. Checkout is completed.

2. Payment is accepted or authorized.

3. An order confirmation is generated.

If you have been charged but have not received an order confirmation, please check:

• Spam or junk email folders

• The email address entered during checkout

• Your customer account where available

If you still cannot locate the order, contact support@anycases.shop.

13. Pricing Errors

We make reasonable efforts to ensure prices are accurate.

If a product is listed at an incorrect price due to a technical, administrative, or system error, we may:

• Correct the price

• Contact you before fulfillment

• Cancel the affected order

• Refund the payment where necessary

We are not required to fulfill an order at an obviously incorrect price where legally permitted.

14. Taxes and Additional Charges

Applicable taxes or other charges may be calculated at checkout depending on:

• Customer location

• Shipping destination

• Applicable law

• Product type

• Checkout configuration

International orders may also be subject to customs duties, VAT, import taxes, brokerage costs, or other charges after shipment.

Please review our Shipping Policy for details.

15. Promotional Codes

Discount codes must be entered correctly during checkout before payment is completed.

Unless specifically stated otherwise:

• Discount codes cannot be exchanged for cash.

• Discounts may not be applied retroactively after an order is completed.

• Some codes may have expiration dates.

• Minimum purchase amounts may apply.

• Certain products may be excluded.

• Multiple codes may not be combinable.

We may reject or cancel discounts that are obtained or used fraudulently.

16. Gift Cards and Store Credit

Where available, gift cards or store credit may be used toward eligible purchases.

Any applicable terms will be shown with the gift card or credit.

Unless required by law:

• Store credit is not redeemable for cash.

• Promotional credit may have specific conditions.

• Gift cards and credit may not be transferable in all situations.

17. Secure Payment Processing

We use established ecommerce and payment service providers to process transactions.

Payment information may be transmitted using encrypted connections and processed through systems designed to meet applicable payment-security standards.

We generally do not directly store full credit or debit card numbers when transactions are handled by third-party payment processors.

18. Third-Party Payment Providers

Payment transactions may be handled by providers such as:

• Shopify Payments

• PayPal

• Card processors

• Digital wallet providers

• Banks

• Other payment services displayed at checkout

These providers may process information according to their own:

• Terms

• Privacy policies

• Security procedures

• Verification requirements

We do not control independent decisions made by these payment providers.

19. PayPal Payments

Where PayPal is available, customers may be redirected to or interact with PayPal to authorize payment.

PayPal transactions are also subject to PayPal's applicable terms, privacy practices, and account requirements.

We may receive transaction status and other order-related payment information from PayPal.

20. Shop Pay and Digital Wallets

Where Shop Pay, Apple Pay, Google Pay, or another digital wallet is available, payment details may be stored and processed by the relevant provider.

The provider's own terms and privacy practices will apply to its services.

21. Bank or Payment Provider Fees

Your bank or payment provider may apply additional charges, including:

• International transaction fees

• Currency conversion charges

• Overdraft fees

• Card-processing fees

• Other account-specific charges

These charges are not imposed by anycases.shop and are generally non-refundable by us.

22. Order Cancellation and Payments

Customers may request order cancellation in accordance with our Shipping Policy and Return and Refund Policy.

Where an order is successfully cancelled before fulfillment, the applicable payment will be refunded.

The time for the refund to appear depends on the original payment provider.

23. Refund Method

Approved refunds are normally returned to the original payment method used for the order.

For example, an order paid by:

• Credit card will normally be refunded to the same card.

• PayPal will normally be refunded through PayPal.

• Shop Pay will normally be refunded through the related payment channel.

We generally cannot redirect a refund to an unrelated card, account, or person.

24. Refund Processing Time

After we approve and submit a refund, it may take approximately 2–10 business days for the amount to appear in your account.

The exact timeframe depends on:

• Card issuer

• Bank

• PayPal

• Digital wallet

• Payment processor

Once the refund has been submitted by us, further processing time is controlled by the financial institution.

25. Partial Refunds

Where appropriate under our Return and Refund Policy, a partial refund may be issued.

Examples may include:

• Partial order issues

• Agreed resolution for a minor defect

• Return deductions permitted by law

• Other mutually agreed situations

Any approved partial refund will normally be returned to the original payment method.

26. Failed Refunds

In rare cases, a refund may fail because:

• The payment account was closed.

• The card was replaced.

• The payment provider rejects the refund.

• Technical issues occur.

If this happens, we may contact you or work with the relevant payment provider to identify an appropriate solution.

27. Chargebacks and Payment Disputes

If you have a problem with an order, payment, refund, or delivery, we encourage you to contact us first at:

support@anycases.shop

We will make reasonable efforts to resolve legitimate concerns.

If a chargeback or payment dispute is opened, we may provide relevant documentation to:

• Banks

• Payment processors

• Card networks

• PayPal

• Dispute-resolution providers

This documentation may include:

• Order confirmation

• Payment records

• Tracking information

• Delivery confirmation

• Customer communications

• Refund records

• Product information

Nothing in this policy restricts your lawful right to dispute an unauthorized or otherwise validly disputable transaction.

28. Fraudulent Chargebacks

We reserve the right to investigate suspected fraudulent payment disputes, including cases involving:

• False non-delivery claims

• False unauthorized-transaction claims

• Manipulated documents

• Refund abuse

• Repeated fraudulent disputes

Where appropriate and legally permitted, we may provide evidence to financial institutions, payment providers, fraud-prevention services, or relevant authorities.

29. Payment Information and Privacy

Payment-related personal information is handled in accordance with our Privacy Policy.

We may process or share necessary payment information for purposes such as:

• Completing transactions

• Fraud prevention

• Refund processing

• Payment disputes

• Legal compliance

• Accounting

Please do not send complete card numbers, passwords, PINs, or other highly sensitive payment credentials by email.

30. Customer Responsibilities

Customers are responsible for:

• Providing accurate billing information.

• Using an authorized payment method.

• Checking the total price before completing checkout.

• Reviewing their order confirmation.

• Monitoring payment notifications.

• Contacting us promptly if a payment appears incorrect.

31. Refusal or Cancellation of Transactions

We may refuse, hold, or cancel a transaction where reasonably necessary due to:

• Suspected fraud

• Payment failure

• Security concerns

• Pricing errors

• Product unavailability

• Legal restrictions

• Abuse of promotions

• Verification failure

Any payment collected for a cancelled transaction will be handled appropriately.

32. Consumer Rights

Nothing in this Payment Policy is intended to exclude, restrict, or override mandatory consumer rights.

If applicable law provides you with stronger payment, refund, or dispute rights, those rights will prevail.

33. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect:

• New payment methods

• Changes to payment providers

• Security requirements

• Legal or regulatory changes

• Business or operational changes

The latest version will be published on anycases.shop with an updated “Last Updated” date.

34. Contact Us

For payment, billing, duplicate-charge, refund, or transaction-related questions, contact:

Business Name: anycases.shop
Company Number: 14987373
Registered Office: 71–75 Shelton St, London WC2H 9JQ, United Kingdom
Website: anycases.shop
Email: support@anycases.shop
Business Hours: Monday to Friday, 9:00 AM–6:00 PM GMT

When contacting us about a payment, please include your order number and relevant transaction details, but do not send your full credit card number, PIN, password, or security code by email.